VocabAura support

VocabAura works offline and does not require an account.

Purchase help

VocabAura Full is a one-time purchase, not a subscription. Open Profile and choose Restore purchases if it was already bought with the current App Store account. On iPhone and iPad, Full can be shared with your family through Apple Family Sharing. A purchase applies within the store (App Store or Google Play) and account used to make it.

Backup and transfer

Open Settings, export a backup, and choose an available location such as iCloud Drive or Google Drive. On the other device, install VocabAura and import that backup. Purchase entitlement is restored separately through the app store.

Parent PIN and several learners

With Full, up to six learners can share one device, each with separate progress. A parent can set a Parent PIN in the parent area. If the PIN is forgotten and the parent allowed it, Face ID, Touch ID or the device passcode can replace it. Otherwise, deleting and reinstalling the app removes the PIN along with local progress, so export a backup first.

Learning data

Your nickname, preferences and progress remain on the device unless you export a backup. Deleting the app can remove local progress if it has not been backed up.

Contact

Email gargravish83@gmail.com with the device model, the app version (Settings) and what happened. We aim to reply within three working days.